Privacy Policy

1. Introduction

Keystone Concierge LLC ("the Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, protect, and share personal information in connection with our travel coordination services.

2. Information We Collect

We collect personal information necessary to provide our services, including but not limited to:

• Contact information (name, email address, phone number, physical address)
• Identification documents (passport details, visa information) as required for travel arrangements
• Travel preferences and requirements
• Financial information for payment processing
• Communication records related to service delivery
• Emergency contact information

3. How We Use Your Information

Your personal information is used strictly for the following purposes:

• Executing and coordinating travel services on your behalf
• Communicating with you regarding your travel arrangements
• Processing payments and managing financial transactions
• Complying with legal and regulatory requirements
• Improving our services and client experience
• Maintaining records for accounting and business purposes

4. Information Sharing

We do not sell, rent, or distribute your personal information to third parties for marketing purposes. Your information may be shared only in the following circumstances:

• Service Providers: With third-party vendors (hotels, airlines, transport providers, etc.) solely as necessary to arrange your requested services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• With Your Consent: When you have explicitly authorized us to share your information

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection: Object to certain processing of your personal information
• Portability: Request transfer of your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below.

8. International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we take appropriate measures to ensure that your information receives an adequate level of protection.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: